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Unemployment Insurance

The Unemployment Insurance Program is changing to KeyBank for debit card services. For more information, visit If you currently collect benefits on a Chase Direct Payment Card, read a letter to claimants.

Scam Alert! Email fraud alert from JP Morgan Chase, and other important information about scams targeting those applying for or receiving unemployment insurance, or those looking for a job.

Unemployment Insurance is temporary income:

  • For eligible workers
  • Who lose their jobs
  • Through no fault of their own

To collect benefits, you must be ready, willing, and able to work, and actively looking for work during each week in which you are claiming benefits.

To qualify for Unemployment Insurance benefits, you must have worked and earned enough wages in covered employment. In New York State, employers pay contributions that fund Unemployment Insurance. It is not deducted from your paycheck. The Department of Labor decides if you qualify for benefits.

Important information for claimants:

Unemployment Insurance Rules for Government Workers

Unemployment Insurance Rules for Teachers and Other School Workers

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